Terms of Service

Last updated: April 2026

1. Service Description

BrandCapsule provides the AI Vendor Discovery Index (AVDI) — a platform that measures how AI systems see, rank, and recommend brands. Our service includes one-time AVDI reports and ongoing AI discovery monitoring.

2. Account Registration

You must provide a valid email address to create an account. You are responsible for maintaining the security of your account credentials. You must be at least 18 years old to use BrandCapsule.

3. Purchases & Credits

AVDI reports are purchased using credits. Credits are non-refundable once used to generate a report. Unused credits do not expire. All payments are processed securely through Stripe.

Current pricing: 1 report ($20), 5 reports ($60), 10 reports ($99). Prices are subject to change with notice.

4. Report Accuracy

AVDI reports reflect AI model behavior at the time of generation. AI systems change continuously — scores and rankings may vary between report runs. BrandCapsule provides intelligence and analysis, not guarantees of AI visibility outcomes.

5. Acceptable Use

You agree to use BrandCapsule for legitimate business intelligence purposes. You may not: resell or redistribute reports without authorization, attempt to reverse-engineer our scoring methodology, use automated tools to abuse the service, or submit fraudulent payment information.

6. Intellectual Property

AVDI reports generated for your account are yours to use for internal business purposes. The BrandCapsule platform, scoring methodology, brand, and technology are the intellectual property of BrandCapsule.

7. Data & Privacy

Your use of BrandCapsule is also governed by our Privacy Policy. AVDI reports analyze publicly available information — we do not access your private systems or data.

8. Service Availability

We strive for high availability but do not guarantee uninterrupted service. Report generation depends on third-party AI model APIs (OpenAI, Anthropic, Google) which may experience downtime. If a report fails to generate, your credit will be automatically refunded.

9. Limitation of Liability

BrandCapsule is provided "as is." We are not liable for business decisions made based on AVDI reports. Our total liability is limited to the amount you paid for the specific service in question.

10. Termination

You may close your account at any time by contacting [email protected]. We may suspend or terminate accounts that violate these terms.

11. Changes

We may update these terms from time to time. Continued use of BrandCapsule after changes constitutes acceptance of the updated terms.

12. Contact

Questions? Email us at [email protected].